Privacy Policy

Effective Date: May 5, 2025

Memobelc LTDA ("us", "we", or "our") operates the Memobelc mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Information We Collect

We collect the following information to provide and improve our Service:

  • Name
  • E-mail
  • Password
  • Phone Number
  • Uploaded content(Images, Audio files, PDFs)

Use of Data

We use the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow participation in interactive features
  • To provide customer support
  • To gather analysis to improve the Service
  • To monitor usage of the Service
  • To detect, prevent and address technical issues
  • To send emails, promotions, tips, and suggestions
  • For digital marketing and remarketing campaigns by Memobelc and its partners

Advertising

We may use third-party service providers to show advertisements within our Service. These providers may use your data to deliver targeted ads.

Freemium Model, Subscriptions, and In-App Purchases

Our app offers both free and premium content (freemium model). Some features require an in-app purchase or subscription.

Access to Device Features

Our app may request access to:

  • Your device's media gallery for uploading images, audio, and PDFs
  • Push notifications to deliver updates and alerts

Data Security

The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals ("Service Providers") to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.


These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Firebase Analytics

Firebase Analytics is provided by Google.


For more information about the data collected by Firebase Analytics, please visit: Google Analytics for Firebase Privacy Policy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.


We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "Effective Date" at the top of this Privacy Policy.


We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.


You also have the right to withdraw consent where previously given for marketing or data processing, and to request the deletion of your account and associated data.

Account Deletion

If you wish to delete your account and all associated data from the Memobelc, please send an email request to contato@memobelc.com with the subject "Account Deletion Request". Please include your registered email address in the message.

After we receive and verify your request, your account and all related data will be permanently deleted within 7 business days.

What data will be deleted?

  • Your name, email, and encrypted password.
  • All content you have uploaded, including text, audio, and images, as well as any data associated exclusively with your account. Content you have shared with others or that others have duplicated will not be deleted.
  • Usage history and learning progress.

We do not retain any personal data after account deletion.

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